The bMighty ANTenna
News From Around The Web
Networking & Communications
Apple Acknowledges MobileMe Stumbles, Gives 30 Days Free
Wednesday, July 16, 2008
By bMighty.com Staff
Last week's launch of Apple's online synchronization service MobileMe, touted as "Exchange for the rest of us," was plagued with enough glitches that the company has given users 30 days free.
"Although core services such as Mail, iDisk, Sync, Back to My Mac, and Gallery went relatively smoothly, the new MobileMe web applications had lots of problems initially....Another snag we have run into is our use of the word 'push' in describing everything under the MobileMe umbrella. While all email, contact or calendar changes on the iPhone and the web apps are immediately synced to and from the MobileMe 'cloud,' changes made on a PC or Mac take up to 15 minutes to sync with the cloud and your other devices....
"We want to apologize to our loyal customers and express our appreciation for their patience by giving all current subscribers an automatic 30-day extension to their MobileMe subscription free of charge."
The service, which also includes a suite of Web apps in addition to the Mac-to-iPhone-to-PC sync services, was meant to be a seamless transition from Apple's old .Mac service. In an e-mail to subscribers, though, Apple acknowledged that the launch "was a lot rockier than we had hoped.
"Although core services such as Mail, iDisk, Sync, Back to My Mac, and Gallery went relatively smoothly, the new MobileMe web applications had lots of problems initially....Another snag we have run into is our use of the word 'push' in describing everything under the MobileMe umbrella. While all email, contact or calendar changes on the iPhone and the web apps are immediately synced to and from the MobileMe 'cloud,' changes made on a PC or Mac take up to 15 minutes to sync with the cloud and your other devices....
"We want to apologize to our loyal customers and express our appreciation for their patience by giving all current subscribers an automatic 30-day extension to their MobileMe subscription free of charge."
Source(s): CNET News
This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.
Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service.
Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
- Phone Systems Guide - What kind of phone system is right for your business
- Web Design Guide - What to look for in a Web designer
- Merchant Services Guide - Credit card processing and more
- Online Marketing Guide - Leverage the Net to market your business
- Alternative Financing Guide - How to find the cash your business needs
- View all guides
InformationWeek SMB email newsletter!
Browse by Category
IW SMB Tech
Term Of Day:
Boost your tech
vocabulary!
InformationWeek SMB's
TechEncyclopedia
defines more than
20,000 IT terms.
FREE Technology Services Locator!
Search our database of 200,000 solution- provider locations by business activity, technology, vertical market, and customer size. Find a technology partner NOW.
go
|
