ANTenna Blog -- Hardware & Software
The Software Warranty War Opens A Second Front
Posted by Matthew McKenzie Tuesday, May 19, 2009, 10:09 PM ET
The war over software contracts is going global. Judging from the industry's response, it could turn into an ugly -- and fascinating -- fight.
Last week, I discussed an EU proposal to hold software vendors to the same product liability and warranty rules that apply to most other manufacturers. The software industry's response was, to put it mildly, underwhelming.
Now the American Law Institute is getting in on the act. The ALI recently voted to back a new set of guidelines for interpreting software contract law, giving buyers an implied warranty that the software they buy will not suffer from hidden defects.
The ALI can't enforce its proposals, and it has no actual legislative powers. The group, however, is highly influential within the legal community; legislators, judges, and attorneys routinely use its guidelines and case law interpretations as reference points for their own work.
How controversial is the ALI proposal? Microsoft and the Linux Foundation recently published a joint open letter criticizing the new guidelines. Both groups agree that reinterpreting software contracts to give buyers an implied warranty against hidden material defects could seriously hurt the software industry's ability to innovate -- or even to survive, if the changes prompt a wave of costly lawsuits.
(The joint letter is available here in PDF format.)
Supporters of the EU proposal contend that open-source software, which is typically available free of charge, would remain exempt. The proposed ALI guidelines would include a similar exception for free software, whether it is open-source or proprietary.
The Linux Foundation, however, insists that the guidelines could still ensnare open-source software developers, many of which employ unconventional business models that may or may not turn out to be exempt.
As I mentioned in my last post on this topic, software warranties and liability issues are subjects that the software industry has tiptoed around for decades. The current state of affairs may suit software developers just fine, and it may indeed provide the best way to encourage innovation. Yet it has also raised nagging questions about whether this arrangement really gives software consumers a fair shake.
The EU and ALI proposals may or may not provide an equitable solution to this dilemma. But it is abundantly clear that one way or another, this is a debate the software industry can no longer avoid.
Hardware & Software
Business & E-Business
| Government
| IT
| Linux
| Management
| Open Source
| bMighty
This is a public forum. CMP Media and its affiliates are not responsible for and do not control what is posted herein. CMP Media makes no warranties or guarantees concerning any advice dispensed by its staff members or readers.
Community standards in this comment area do not permit hate language, excessive profanity, or other patently offensive language. Please be aware that all information posted to this comment area becomes the property of CMP Media LLC and may be edited and republished in print or electronic format as outlined in CMP Media's Terms of Service.
Important Note: This comment area is NOT intended for commercial messages or solicitations of business.
- Phone Systems Guide - What kind of phone system is right for your business
- Web Design Guide - What to look for in a Web designer
- Merchant Services Guide - Credit card processing and more
- Online Marketing Guide - Leverage the Net to market your business
- Alternative Financing Guide - How to find the cash your business needs
- View all guides
Explore ANTenna Blog
Most Recent Posts
- Kaspersky Labs Introduces Mac Security Package
- Review Roundup: The Droid Delivers The Goods
- Top 3 Ways For SMBs To Cut Tech Costs?
- Strip And Crimp: Cut Costs By Cutting Your Own Cables
- New Ways To Run Windows On Your Macs
ANTenna Blog Topics
- Apple
- Backup
- bMighty
- Business & E-Business
- Business Continuity
- Cloud Computing
- Company Size: 1,100-1,500
- Company Size: 250-999
- Company Size: 50-249
- Company Size: 1-49
- Disaster Recovery
- Economics
- Education
- Entrepreneurs
- Finance/Accounting
- Finance/Banking/Insurance
- Government
- Green Business
- Hardware & Software
- Healthcare
- Hospitality
- How-To
- HR
- Imaging How-To
- International
- Internet/Web
- iPhone
- IT
- Linux
- Management
- Manufacturing/Mining
- Messaging
- Mobile
- Networking & Communications
- Non-Profit
- Open Source
- Operations
- Piracy
- Printers/Printing
- Professional/Creative Services
- Retail
- Unified Communications
- Sales/Marketing
- Start-Ups
- Security
- Server How-To
- Services
- Social Networking
- Software-as-a-Service
- Storage
- Strategy/Analysis/Biz Dev
- Technology/Telecom
- The rANT
- Transportation
- Travel
- Windows
- Web 2.0
- Women in Business
ANTenna Bloggers
ANTenna Blog Roll
- ANTenna Archive
- Ars Technica
- Business Know-How
- ChannelWeb Hot Topics
- ChannelWeb The Chart
- Datamation
- Duct Tape Marketing
- The Entrepreneurial Mind
- Freakonomics
- GigaOmNet
- Guy Kawasaki
- Inc.com
- IT Organization Management
- IT Manager's Journal
- IT Toolbox
- LifeHacker
- Mashable
- MonkeyBrains
- Network Computing Blog
- Scott Berkun
- Search Engine Land
- Search Engine Watch
- SmallBizResource
- SmallBizTechnology.com
- SmallBusinessHub
- Small Business Trends
- TechCrunch
- Technologizer
- Tech Republic
- The Secret Diary of Steve Jobs
- USA Today Small Biz Connection
- Valleywag
- Walt Mossberg Feed - All Things Digital
- Web Worker Daily
- WorkHappy.net
- WSJ's Business Technology
bMighty email newsletter!
Browse by Category
bMighty Tech
Term Of Day:
Boost your tech
vocabulary!
bMighty's SMB
TechEncyclopedia
defines more than
20,000 IT terms.
FREE Technology Services Locator!
Search our database of 200,000 solution- provider locations by business activity, technology, vertical market, and customer size. Find a technology partner NOW.
go




