ANTenna Blog -- Business & E-BusinessSales/Marketing

Quark Promote Enters Web-To-Print Market

Posted by Fredric Paul 02:00 PM ET | Nov 19, 2009

Buying print services over the Web isn't new, but design-software maker Quark is trying to up the ante with templates that pull together everything from brochures to business cards with a common theme. Oh, and free shipping, too.

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Intuit Customer Manager Wants To be Your MyFirstCRM

Posted by Fredric Paul 05:58 AM ET | Nov 16, 2009

Intuit Customer Manager, the new customer relationship management app from the small-business powerhouse behind QuickBooks, is coming out of beta. After months of free beta availability, Intuit hopes to sign small businesses with fewer than 20 employees as paying customers.

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Business & E-Business
Company Size: 1-49 | Sales/Marketing | iPhone

Small Business Economic Forecast: Cautious, With A Chance Of Pay Cuts

Posted by Fredric Paul 03:14 AM ET | Nov 5, 2009

A CDW survey finds that as the economic malaise drags on, less than half of SMBs are still optimistic about growth. SurePayroll, meanwhile, also notes drops in optimism, perhaps because small business salaries are taking a dive.

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PayPal Opens Up And Gets Cheaper

Posted by Fredric Paul 01:42 AM ET | Nov 4, 2009

At PayPal's inaugural developers conference here in San Francisco, PayPal reiterated its commitment to opening up its technology platform and backed up the promise with new and improved APIs and significant cuts in the prices it charges to process payments. In the long run, this could mean new ways for small and midsize companies to charge customers and even pay their own bills.

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Google Uses Q3 Earnings Report To Tout Services For Local Companies

Posted by Fredric Paul 06:45 PM ET | Oct 15, 2009

Not surprisingly, most coverage of today's Google's third quarter financial results focusd on the company's beating expections and resuming hiring. But bMighty is interested in the juicy details provided about the search giant's offerings for local businesses.

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Marchex Debuts Online Reputation Management For SMBs

Posted by Fredric Paul 03:01 AM ET | Oct 13, 2009

Many large enterprises spend small fortunes tracking how they are perceived online and in social media. But small and midsize companies don't have to worry about things like reputation management, do they? After all, who could be talking about them? Well, it could be more than you might think.

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Another Take On Freemium -- From LogMeIn

Posted by Fredric Paul 11:13 PM ET | Sep 18, 2009

In today's feature story, online businesses talk about the plusses and minuses of offering free online services -- and then transitioning them to paid services. Coincidentally, I had a conversation on the very same topic this week with Michael Simon, CEO of LogMeIn. For Simon, there are no minuses, only plusses.

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Lunch With Salesforce.com And Twitter

Posted by Fredric Paul 09:18 PM ET | Sep 9, 2009

Salesforce.com put on a fancy lunch spread at the Four Seasons Hotel in San Francisco this afternoon to celebrate the launch of its Service Cloud 2 upgrade, and Twitter was invited. But I already blogged that... so I was more interested in what the cloud computing and social media bigwigs had to say about customer service. And they didn't disappoint.

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Salesforce.com Upgrades The "Service Cloud"

Posted by Fredric Paul 01:14 AM ET | Sep 9, 2009

Service Cloud 2 adds the new Salesforce.com Answers and brings Salesforce.com Knowledge and Salesforce.com for Twitter out of beta and into general availability.

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7 Times As Many SMBs Use Twitter To Find Deals

Posted by Fredric Paul 07:12 PM ET | Sep 4, 2009

Warrillow & Co. says small busineses are a whopping 700% more likely to use use Twitter than other social networks when looking for promotions and discounts.

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Business & E-Business
Business & E-Business | Company Size: 1-49 | Sales/Marketing | Social Networking | Web 2.0

New Salesforce.com Contact Manager Edition Designed For VERY Small Businesses

Posted by Fredric Paul 01:01 AM ET | Sep 2, 2009

The new Contact Manager Edition of Salesforce delivers several Salesforce.com features for managing business contacts and customers, for $9 per user per month -- but only for 1-2 users!

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Business & E-Business
Cloud Computing | Company Size: 1-49 | Sales/Marketing | Software-as-a-Service

4 Keys To Starting An Online Business

Posted by Fredric Paul 03:29 PM ET | Aug 25, 2009

Robin Kohli -- lead developer of E-Junkie and an ýaccidentalý entrepreneur -- offers up four helpful tips to jumpstart the creation of a new Web-based business.

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More SMBs Advertising Online Than In Traditional Media

Posted by Fredric Paul 08:06 PM ET | Aug 21, 2009

According to an ongiong study by the Kelsey Group, online media penetration has finally surpassed traditional media usage among small businesses.

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Business & E-Business
Sales/Marketing

Bargain Bin: HP Upgrades Its Online Marketing Tools For SMBs

Posted by Fredric Paul 07:35 PM ET | Aug 20, 2009

HP's new promotions come via collaborations with Microsoft Office Online, printer Avery Dennison, and Stamps.com.

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What Are Small Businesses Afraid Of?

Posted by Fredric Paul 12:07 PM ET | Aug 18, 2009

According to a new study from the folks at Warrillow & Co., what scares SMBs is very different from the "pain points" they face. And effective marketing tops the list of biggest fears.

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Business & E-Business
Business & E-Business | Company Size: 1-49 | Government | Sales/Marketing

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