ANTenna Blog -- Internet/WebSocial Networking

For Salesforce.com, "The End Of Software" Becomes "The Best Of Both Worlds"

Posted by Fredric Paul 07:34 PM ET | Oct 13, 2009

I just got back from Salesforce.com CEO Marc Benioff's much anticipated presentation at Oracle OpenWorld, and it was an interesting experience to say the least. Benioff didn't announce anything new. Instead he pushed Software as a Service as a complement, not just an alternative, to traditional software. And for once he gave more than passing mention to the needs of small and midsize companies.

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Marchex Debuts Online Reputation Management For SMBs

Posted by Fredric Paul 03:01 AM ET | Oct 13, 2009

Many large enterprises spend small fortunes tracking how they are perceived online and in social media. But small and midsize companies don't have to worry about things like reputation management, do they? After all, who could be talking about them? Well, it could be more than you might think.

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Live Chat With A Cybercrook! Popup Talk Latest Scam

Posted by Keith Ferrell 10:12 AM ET | Sep 18, 2009

Phishers have always counted on volume and automation to generate revenues: scam mails by the millions, proliferating malware links, a deluge of devious and deceptive tools designed to grab info from the unsuspecting. Now they're using chat to pluck their pigeons one-on-one.

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Lunch With Salesforce.com And Twitter

Posted by Fredric Paul 09:18 PM ET | Sep 9, 2009

Salesforce.com put on a fancy lunch spread at the Four Seasons Hotel in San Francisco this afternoon to celebrate the launch of its Service Cloud 2 upgrade, and Twitter was invited. But I already blogged that... so I was more interested in what the cloud computing and social media bigwigs had to say about customer service. And they didn't disappoint.

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7 Times As Many SMBs Use Twitter To Find Deals

Posted by Fredric Paul 07:12 PM ET | Sep 4, 2009

Warrillow & Co. says small busineses are a whopping 700% more likely to use use Twitter than other social networks when looking for promotions and discounts.

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Comments
Internet/Web
Business & E-Business | Company Size: 1-49 | Sales/Marketing | Social Networking | Web 2.0

Facebook Bug Month

Posted by Keith Ferrell 10:42 AM ET | Sep 2, 2009

A researcher plans to unveil a raft of Facebook vulnerabilities in September, one every few days or so. Which means a regular reminder to remind employees and staff to take care when social networking.

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Internet/Web
Company Size: 1-49 | Security | Social Networking | Web 2.0

Job Seekers Flunk The Social Networking IQ Test

Posted by Matthew McKenzie 04:15 PM ET | Aug 27, 2009

Want to scrape the muck out of your company's job applicant pool? Just head for your favorite social networking site.

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Businesses Banning Social Networks? Not So Fast!

Posted by Keith Ferrell 10:06 AM ET | Aug 24, 2009

Social networks such Facebook and Twitter are the new porn, at least according to one security firm that finds three quarters of businesses blocking social nets. But social nets' business potential is so large that by banning them businesses are essentially cutting off their noses to spite their Facebook.

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What Are Botmasters Thinking?

Posted by Keith Ferrell 10:24 AM ET | Aug 21, 2009

They're thinking that bots are where the money is, according to a fascinating piece over at Dark Reading. Did you know, for instance, that the average bot is worth between a dime and quarter on the market? You gotta sell a lotta bots at that price to make real money -- and people are making real money doing just that.

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Internet/Web
Business & E-Business | Internet/Web | Messaging | Security | Social Networking

Twitterbot Tweets Malware Orders

Posted by Keith Ferrell 11:23 AM ET | Aug 17, 2009

The discovery of a Twitter profile being used to tweet botnet updates and link is one more indication (not that we needed one) that cybercriminals are using the same tools that we are.

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Twitter Takedown: DDoS Attack Beats Tweets

Posted by Keith Ferrell 12:14 PM ET | Aug 6, 2009

Twitter was shut down for a couple of hours this morning by a Distributed Denial of Service (DDoS) attack; blogsite LiveJournal went down too, and the rumors flew that FaceBook was having traffic troubles of its own.

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Internet/Web
Business & E-Business | Internet/Web | Messaging | Security | Social Networking

Glide Engage Is No Twitter

Posted by Gayle Kesten 11:57 AM ET | Aug 4, 2009

Micro (adj.): very small; involving minute quantities or variations. Sorry, I just had to double check that definition after reading about a new "microblogging" service that wants to take on Twitter.

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Little URLs Becoming Bigger Spammer Target

Posted by Keith Ferrell 11:29 AM ET | Jul 21, 2009

URL-shrinking services such as TinyURL.com, bit.ly, and cli.gs are convenient for turning long addresses into short ones. They're also convenient for helping spammers and malware makers hide their identities and guide unwary clickers astray.

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Internet/Web
Internet/Web | Messaging | Security | Social Networking

The Best Firefox Extensions: Social Networking

Posted by Matthew McKenzie 10:02 PM ET | Jul 15, 2009

Want to put social networking sites to work for your small business? These Firefox extensions will help you get started.

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The Awful Truth About Anti-Spam Solutions

Posted by Matthew McKenzie 06:57 PM ET | Jul 14, 2009

The most effective anti-spam tool doesn't sit on a server -- it sits between an employee's ears. And whether we like it or not, that will always be the case.

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