Practical Technology Expertise For Growing Businesses

IDC Names Top SMB Vendors

Posted by Fredric Paul 06:33 PM ET | Nov 13, 2009

Research firm IDC calls out 16 companies that demonstrate innovation in meeting the needs of small and midsize companies in six broad areas. The list includes the usual suspects -- big vendors with broad product lines like HP and IBM -- but also a number of smaller contenders as well.

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PayPal Opens Up And Gets Cheaper

Posted by Fredric Paul 01:42 AM ET | Nov 4, 2009

At PayPal's inaugural developers conference here in San Francisco, PayPal reiterated its commitment to opening up its technology platform and backed up the promise with new and improved APIs and significant cuts in the prices it charges to process payments. In the long run, this could mean new ways for small and midsize companies to charge customers and even pay their own bills.

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Carriers Renew Focus On SMBs

Posted by Fredric Paul 08:17 PM ET | Oct 23, 2009

AT&T and Avaya create a dedicated sales center for small and midsize businesses, while Sprint forms a Small Business specialty team to develop new products and services.

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Protecting Laptop Data: New bMighty How-To Guide

Posted by Fredric Paul 10:33 PM ET | Sep 23, 2009

The data on your company's laptops may be your firm's most vulnerable asset. But the latest addition to bMighty's IT Management How-To Center can show you how managed laptop data-encryption and backup services can safeguard that data even if the laptop itself goes missing.

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Another Take On Freemium -- From LogMeIn

Posted by Fredric Paul 11:13 PM ET | Sep 18, 2009

In today's feature story, online businesses talk about the plusses and minuses of offering free online services -- and then transitioning them to paid services. Coincidentally, I had a conversation on the very same topic this week with Michael Simon, CEO of LogMeIn. For Simon, there are no minuses, only plusses.

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AT&T Expands Remote Tech Support Push -- With Help From Intel VPro

Posted by Fredric Paul 11:19 PM ET | Sep 17, 2009

Last week, AT&T TechSupport 360 expanded coverage from very small businesses to companies with up to 50 employees. This week, AT&T joined with Intel to announce a new level of support for computers equipped with Intel's VPro technology.

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Services
Business Continuity | Company Size: 1-49 | Disaster Recovery | Services

Let The Business Mobile Price Wars Begin!

Posted by Fredric Paul 09:02 PM ET | Sep 14, 2009

Firing the first shot, Sprint rolls out new Business Advantage plans that could put pressure on other carriers to offer better deals.

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Samsung Wants To Be Big Player In Business IT

Posted by Fredric Paul 06:47 PM ET | Sep 14, 2009

ChannelWeb reports that the Korean consumer electronics powerhouse is planning new PCs and laptops along with a move into commerical IT services. The company could be an important new option for SMBs, and the competition could help keep prices down.

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What Is E-Mail Worth To Your Company?

Posted by Fredric Paul 01:01 PM ET | Sep 11, 2009

These days, small businesses have a wide range of e-mail options, ranging from on-premise Microsoft Exchange servers to cloud-based Web mail -- and everything in between. And prices range as widely as the technology, from free on up.

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Salesforce.com Upgrades The "Service Cloud"

Posted by Fredric Paul 01:14 AM ET | Sep 9, 2009

Service Cloud 2 adds the new Salesforce.com Answers and brings Salesforce.com Knowledge and Salesforce.com for Twitter out of beta and into general availability.

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New Survey Questions SMB Interest In Netbooks and Cloud Computing

Posted by Fredric Paul 09:16 PM ET | Aug 31, 2009

The results of a new Spiceworks survey shows that while more than half of small and midsize companies are using some form of cloud computing, they're still showing caution about fully embracing the technology. And only 13% of SMBs say they plan to buy netbooks. All this as the Great Recession forces SMBs to hold on to computers longer and cut key projects.

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Flash Cookies Serve Up An Annoying New Trick

Posted by Matthew McKenzie 06:14 PM ET | Aug 20, 2009

When you delete something from your PC, you expect it to stay deleted. Some online services, however, see things differently.

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Internet/Web
Hardware & Software | Internet/Web | Services | Web 2.0

Disaster Recovery And How To Avoid It

Posted by Jake Widman 07:08 PM ET | Aug 13, 2009

Data recovery services make a good living getting data off apparently useless hard disks, CDs, and tape. It's good to know the service is available -- but it's even better never to need it.

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Disaster Recovery
Backup | Business Continuity | Disaster Recovery | Services | Storage

New Ubuntu Support Plans Built For Small-Biz Users

Posted by Matthew McKenzie 01:00 PM ET | Jul 31, 2009

Ubuntu wants to win over more small-business Linux users with a new set of targeted, low-cost desktop tech support packages.

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NEW! Business Case Builder: Distributed Asset Management

Posted by Fredric Paul 07:02 PM ET | Jul 27, 2009

Introducing a brand new service from bMighty.com: The bMighty Business Case Builder on Distributed Asset Management! It's the first in a series of Business Case Builders: free downloadable PowerPoint presentations designed to help you justify investments in key technologies to your company's senior management.

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