ANTenna Blog -- ServicesSoftware-as-a-Service

Intermedia Launches Hosted Version Of Exchange 2010 With "Guaranteed" Data Protection

Posted by Fredric Paul 06:45 PM ET | Nov 16, 2009

Intermedia says its the first third-party vendor to offer hosted Exchange 2010 service, and also claims to have the first "100% data protection guarantee." Just don't expect it to cover the real cost of your loss.

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Google's Super-Sized Storage: Not Such A Great Deal

Posted by Matthew McKenzie 10:45 PM ET | Nov 11, 2009

The Web is abuzz with reports that Google is practically giving away loads of online storage. But the hype is far more exciting than the reality.

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Top 3 Ways For SMBs To Cut Tech Costs?

Posted by Fredric Paul 10:06 PM ET | Nov 5, 2009

Today's Wall Street Journal offers small businesses a trio of tips on how to cut spending without hurting your business. And -- surprise -- it uses a bMighty Mid-Market Hero as an example!

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For Salesforce.com, "The End Of Software" Becomes "The Best Of Both Worlds"

Posted by Fredric Paul 07:34 PM ET | Oct 13, 2009

I just got back from Salesforce.com CEO Marc Benioff's much anticipated presentation at Oracle OpenWorld, and it was an interesting experience to say the least. Benioff didn't announce anything new. Instead he pushed Software as a Service as a complement, not just an alternative, to traditional software. And for once he gave more than passing mention to the needs of small and midsize companies.

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Dell/Salesforce.com Combine Cloud Apps With Integration Services For SMBs

Posted by Fredric Paul 09:37 PM ET | Oct 9, 2009

The deal, to be announced Monday, calls for Dell to package its integration services with Salesforce.com's cloud-based CRM applications. "We're starting to build a bridge for SMB customers -- and especially Dell's SMB customers -- to get started with cloud computing," explained Marc Stein, director of Dell's SMB cloud strategy.

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New Hybrid Storage And Backup Options From i365 And CTERA Networks

Posted by Fredric Paul 11:17 AM ET | Oct 7, 2009

Yesterday, CTERA Networks launched its CloudPlug and C200 "cloud attached storage" devices, and today i365 debuted its EVault Offsite Replication Storage Service. Both offerings illustrate the trend toward combining onsite and cloud-based storage and backup into hybrid solutions for small and midsize companies.

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Zmanda Still A Great Pick For Cloud-Based Data Backups

Posted by Matthew McKenzie 12:01 PM ET | Oct 2, 2009

Zmanda is beefing up its cloud-based backup service, making it an even better deal for small and medium-sized businesses.

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SMB Security Provider Sees $1 Billion Markets Becoming $100 Million Markets

Posted by Fredric Paul 12:04 AM ET | Sep 28, 2009

Walter Scott, CEO of Malta-based GFI Software, says that a combination of decreasing bandwidth costs and increasingly cost-conscious small and midsize companies are changing the security landscape.

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SaaS Holds Big Appeal For Midsize CIOs

Posted by Fredric Paul 04:13 PM ET | Sep 21, 2009

"Two years back, I thought [SaaS] was the stupidest thing. But we've finally started seeing some applications that make sense," says Peter Larsen, manager of information technology at National Frozen Foods in Seattle.

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Services
Cloud Computing | Company Size: 250-999 | Company Size: 50-249 | IT | Software-as-a-Service

Another Take On Freemium -- From LogMeIn

Posted by Fredric Paul 11:13 PM ET | Sep 18, 2009

In today's feature story, online businesses talk about the plusses and minuses of offering free online services -- and then transitioning them to paid services. Coincidentally, I had a conversation on the very same topic this week with Michael Simon, CEO of LogMeIn. For Simon, there are no minuses, only plusses.

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What Is E-Mail Worth To Your Company?

Posted by Fredric Paul 01:01 PM ET | Sep 11, 2009

These days, small businesses have a wide range of e-mail options, ranging from on-premise Microsoft Exchange servers to cloud-based Web mail -- and everything in between. And prices range as widely as the technology, from free on up.

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Lunch With Salesforce.com And Twitter

Posted by Fredric Paul 09:18 PM ET | Sep 9, 2009

Salesforce.com put on a fancy lunch spread at the Four Seasons Hotel in San Francisco this afternoon to celebrate the launch of its Service Cloud 2 upgrade, and Twitter was invited. But I already blogged that... so I was more interested in what the cloud computing and social media bigwigs had to say about customer service. And they didn't disappoint.

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Desktop Death Watch: Don't Hold Your Breath!

Posted by Matthew McKenzie 07:21 PM ET | Sep 9, 2009

Yet another pundit has proclaimed the death of the desktop. I'm not planning to send any flowers just yet.

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Salesforce.com Upgrades The "Service Cloud"

Posted by Fredric Paul 01:14 AM ET | Sep 9, 2009

Service Cloud 2 adds the new Salesforce.com Answers and brings Salesforce.com Knowledge and Salesforce.com for Twitter out of beta and into general availability.

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SMB And ERP: No Longer Mutually Exclusive Terms

Posted by Matthew McKenzie 06:20 PM ET | Sep 2, 2009

It has been a very good week for open-source ERP developers -- and for small businesses that can benefit in a big way from the solutions they offer.

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