Cisco
Hacking Your Network With My Web Browser
September 18, 2008 | The further you progress down the path of hacking, the more you will notice that your Web browser is the most powerful tool in your arsenal. Hackers are finding you through your digital signature on the Internet, and Jimmy Ray Purser shows you how they're doing it.
By Jimmy Ray Purser
Outsourcing Creates Opportunity for Smaller Businesses
August 15, 2008 | Smaller businesses can optimize processes by focusing on what's core to their success. Online outsourcing and collaboration services enable smaller businesses to do just that.
By Roger Farnsworth
Q&A With Philips Architecture's Ryan Suydam: Talking to Management about Technology
August 8, 2008 | IT can help influence technology investments, if only they would speak the same language as management. IT director Ryan Suydam explains why the communication gap exists and how IT can close it and effectively communicate to management how technology can benefit them.
By James A. Martin
Filtering the Hype on New Web Tools
August 1, 2008 | It pays for small and midsize businesses to employ best practices -- and keep customers in mind -- before implementing the latest Web technologies.
By Peter Alexander
The Zen of Password Cracking
July 25, 2008 | Password cracking is an integral part of a security audit -- and can be a lot of fun. Cisco's Jimmy Ray Purser has four methods to accomplish this and the tools IT administrators can use to do it on their own.
By Jimmy Ray Purser
CEO Cheat Sheet: Greening the Data Center
July 18, 2008 | Cut your energy costs with a few quick, easy tips for greening your data center, from Cisco System's Jimmy Ray Purser
Courtesy of Cisco Systems
CEO Cheat Sheet: Greening the Data Center
July 18, 2008 | Cut your energy costs with a few quick, easy tips for greening your data center, from Cisco's Jimmy Ray Purser
By
Naomi Grossman
When Speed Just Isn't Enough: A Network Quality Check
July 11, 2008 | As your smaller business' network traffic grows, getting faster switches isn't your only option. Jimmy Ray Purser says that paying attention to a network's quality of service -- by classifying packets as they enter your network -- can be just as important
By Jimmy Ray Purser
Closing the Gap with Larger Competitors
July 3, 2008 | A converged network allows small and midsize businesses to regain their edge over their larger competitors and once again get closer to their customers
By Doug Dennerline
Web 2.0 Tactics for Business Success
June 27, 2008 | If small and midsize businesses knew how to harness the incredible power of Web 2.0, they could truly level the playing field. TechWeb's Jennifer Pahlka explains how smaller businesses can get started with Web 2.0 and which tools will help them succeed
Courtesy of Cisco Systems
Web 2.0 Tactics for Business Success
June 27, 2008 | If small and midsize businesses knew how to harness the incredible power of Web 2.0, they could truly level the playing field. TechWeb's Jennifer Pahlka explains how smaller businesses can get started with Web 2.0 and which tools will help them succeed
By
Naomi Grossman
How to Build Your Very Own Hack Lab -- on the Cheap!
June 20, 2008 | Truly understanding network security only comes with hands-on experience. Building your own hack lab can give you the skills you need to become a network security expert. Jimmy Ray Purser takes you step-by-step through that process
By Jimmy Ray Purser
How I Hack Your Layer 2 Network
June 13, 2008 | Many smaller businesses think they have to put up with lower end security because they cannot afford more expensive enterprise gear. Jimmy Ray says that's not true -- and he wants to show smaller business how to keep their networks secure, on a budget
By Jimmy Ray Purser
CEO Cheat Sheet: The Benefits of Collaboration Tools
June 6, 2008 | Smaller businesses can simplify processes and enhance relationships using collaboration tools. MIT Professor Erik Brynjolfsson explains how and looks at the technologies improving these tools
By
Naomi Grossman
CEO Cheat Sheet: The Benefits of Collaboration Tools
June 6, 2008 | Smaller businesses can simplify processes and enhance relationships using collaboration tools. MIT Professor Erik Brynjolfsson explains how and looks at the technologies improving these tools.
Courtesy of Cisco Systems
Q&A With Adam Lloyd Eiseman of Lloyd Group: How to Transform Technology from Headache to Asset
May 30, 2008 | Small and midsize businesses don't have the resources to develop a technology strategy. Lloyd Group's Adam Eiseman suggests that a relationship with a trusted technology partner can be just as powerful in ensuring that smaller businesses maximize the business value of their networks
By Ewan Morrison
Security 101: Layer 1 Is the Loneliest Number
May 23, 2008 | Network security is complex, but it starts at two simple places: the hardware and human levels. Jimmy Ray explains how USB ports, keyboard loggers, Bluetooth, and more can make your smaller business vulnerable -- and how to protect it
By Jimmy Ray Purser
Protect Your Customer's Data for Peace of Mind
May 16, 2008 | For many smaller businesses, keeping their customer's data safe is their key to survival. Computer-related crime is becoming increasingly prevalent but there are ways to ensure that the information on your network stays secure and away from prying eyes
By Eric J. Adams
To Catch a (Hacking) Intruder
May 9, 2008 | Securing your smaller business' data is critical to its survival. But how do you secure your network if it's been hacked? More important, how can you tell if you've been hacked? Jimmy Ray has all the answers
By Jimmy Ray Purser
Smaller Businesses Learn From Enterprises: Integrating Business and Technology Initiatives Matters
May 2, 2008 | A recent study of Canadian small and midsize businesses indicates that they are investing in information and communication technology -- like their larger size peers -- but the study highlights the need among smaller businesses to integrate technology initiatives into business-planning processes
By Michael Astle
Web 2 ... Oh ... Security?
April 25, 2008 | Web 2.0 is here to stay and while it's cool, its security is tricky -- but not to worry. Jimmy Ray Purser will show you how to let your smaller business take advantage of the latest technology and stay safe
By Jimmy Ray Purser
How to Quickly Grow Your Smaller Business
April 18, 2008 | The secret is having advanced network technology that will enable your smaller business to be prepared for its expansion. The side benefits are that it will save you money as well as improve your company's efficiency and responsiveness
By James A. Martin
The World's Biggest Security Risk: Management
April 11, 2008 | Your management needs to understand the very real security issues facing your company's network. But how does an IT guy explain these very serious, but frequently very intangible, security threats? Jimmy Ray shows you how
By Jimmy Ray Purser
How to Secure Your Network Against Spam
April 4, 2008 | As spammers find new and better ways to infiltrate a company's network, managing incoming traffic becomes trickier and more crucial both in terms of productivity and security. Can smaller businesses protect themselves without straining their IT staff and budget? The answer is yes
By Rhonda Raider
Router Security in Four Easy Steps
March 28, 2008 | Your router is the gateway to your network which makes it a target for hackers. In just 15 minutes and four easy steps, Jimmy Ray Purser shows you how to significantly increase the security on your router, and keep your company's network safe
By Jimmy Ray Purser
How Not to Be a Spammer: The Truth About E-Mail Marketing
March 21, 2008 | E-mail can be one of the most effective, cheapest marketing tools, when used correctly. Make sure you use best practices in your e-mail marketing efforts -- or risk having your customers treat you like Spam.
By Rhonda Raider
Generation Collaboration
March 14, 2008 | Employees are looking for more than a paycheck these days -- the good ones want an interesting, innovative environment. Today's collaboration tools can help you do that, if you use them in the right spirit
By Roger Farnsworth
I Thought Wiki Was a Don Ho Song
March 7, 2008 | Wikis can help your smaller business do things like share best practices, show development, and mitigate information overload. At least that's what Jimmy Ray Purser wanted his to do. Find out what he learned about wikis and building an online community
By Jimmy Ray Purser
Switch Hunting for Smaller Businesses
February 29, 2008 | For small and midsize businesses, purchasing the right-sized Ethernet switch is crucial. Jimmy Ray Purser has all the facts you need to make sure you get the switch you deserve
By Jimmy Ray Purser
Here Comes the Sun: Ideas for Powering Your Data Center
February 22, 2008 | Solar powering your data center is good for the environment, but Jimmy Ray Purser has an even more compelling reason to do it: It'll save your smaller business money -- no matter where it is located
By Jimmy Ray Purser
So, You Want to Be a Hacker
February 15, 2008 | Maintaining secure systems in your company is a journey that never ends, but for every business, the trip has to begin somewhere. Jimmy Ray Purser has five steps that will get your small or midsize company started on the road to security
By Jimmy Ray Purser
What is Wrong With Collaboration? The Need for Leadership
February 8, 2008 | Smaller businesses need employee collaboration if they want to be successful. But without the right ingredients -- like leadership, incentives, and processes -- even the best of collaborations are doomed
By Michael Astle
The Event-Driven Organization: It's All About the Network
February 1, 2008 | Mining your network for real-time information enables you to proactively react to business events, improve your business' operations, and enhance its value
By Gary Moore
Merging Two Businesses: The IT Approach
January 25, 2008 | When two businesses come together, integrating IT teams and systems is the trickiest part. What you need is a plan
By Jimmy Ray Purser
Q&A With Dave Rossetti and Greg Pelton: Incubating Innovation in the IT Department
January 11, 2008 | Two Cisco technology executives discuss what it takes to foster an innovative environment. Their thoughts are revealing to small and midsize businesses as well as large enterprises
By Ewan Morrison
The CIO's Role in Enabling Innovation
January 4, 2008 | New collaboration technologies, combined with the expanding capabilities of the network, make the possibilities for innovation endless at small and midsize businesses
By Rebecca Jacoby
Healthcare Strategies for Smaller Businesses
December 26, 2007 | A healthcare economist and a business advocate discuss the impact of rising health care costs on smaller businesses
Courtesy of Cisco Systems
Redefining Retail Sales Support
December 21, 2007 | This Cisco Systems video shows how Circuit City uses tablet PCs and in-store videoconferencing to redefine sales support of its consumer electronics
Courtesy of Cisco Systems
Understanding the Dark Side of Network Bots
December 14, 2007 | To protect your small or midsize company's network against bots, you've first got to understand what bots do and how they do it. Cisco's Jimmy Ray Purser unveils the dark side of network bots
By Jimmy Ray Purser
The Truth About Autonegotiation
December 7, 2007 | In instances of network sluggishness after a network switch has been installed, nine out of 10 times the problem is an issue with autonegotiation.
By Jimmy Ray Purser
How Much Network Security Is Enough?
November 28, 2007 | How much network security does a small or midsize business need? To find out, IT managers must measure their companies' tolerance for risk and make a business case for pursuing a network security system that fits
By Jimmy Ray Purser
Battle of the SSH Protocols: SSHv1 v SSHv2
November 19, 2007 | Telnet has been eclipsed by two feature-laden Secure Shell protocols. But which one is best?
By Jimmy Ray Purser
VIDEO: CEO Cheat Sheet: Merging Two Networks
November 12, 2007 | Cisco's Jimmy Ray Purser diagrams the process of merging the networks of two businesses when one acquires the other.
Courtesy of Cisco Systems
VIDEO: Combining Two Workforces
November 12, 2007 | Leaders of both organizations should work together to evaluate labor redundancies and communicate clearly to employees how teams will be blended.
Courtesy of Cisco Systems
5 Easy, Cheap Ways to Green Your Data Center
October 24, 2007 | Whether your 'data center' is a single server or a roomful of racks, these expert tips can make it more energy efficient. And it doesn't have to cost a lot -- in fact, it can save a bundle
By Jimmy Ray Purser
WORLD PREMIERE VIDEO: Buying a Second Business
October 16, 2007 | Experts give advice on finding the right acquisition target, determining its value, and establishing whether the timing is right for a deal.
Courtesy of Cisco Systems
How to Stop Snarfing and Other Common Switch Hacks
October 11, 2007 | ARP poisoning, SNMP snarfing, and "fuzzing" are common hacks perpetrated on Ethernet switch gear. Cisco networking expert Jimmy Ray Purser explains how to guard against these hacks.
By Jimmy Ray Purser
Expert Solutions to Common Wireless Problems
October 4, 2007 | Multipathing, hidden nodes, data collisions, near/far errors and other common wireless problems can be easily ID'd and resolved. A Cisco networking expert explains how
By Jimmy Ray Purser
Going Green Can Save Your Business Green
September 19, 2007 | These simple and easy IT strategies for cutting energy consumption and sourcing more efficient IT equipment can help the environment, and save money for your small or midsize business
By Gail Meredith Otteson
8 Steps of Telecommuting
August 15, 2007 | Telecommuting can increase productivity and save your company money. It can also be risky. Here's how to find the right balance between benefit and risk.
By Jimmy Ray Purser
5 Ways Wireless Can Boost Business
August 15, 2007 | Wireless networks can transform your business into a powerhouse by providing services to customers and adding more flexibility to your business than any other piece of hardware.
By Jimmy Ray Purser
Five Tips for World Class Customer Service
August 15, 2007 | Zealously protecting customer data and personalizing the customer experience are only two ways to ensure top notch customer service. Cisco's Jimmy Ray Purser offers three more tips.
By Jimmy Ray Purser
SAN's Role in Disaster Recovery
August 15, 2007 | With the cost and complexity of SANs that run over IP networks declining, this powerful storage solution is an attractive option for the small and medium-sized business.
By Gene Knauer
8 Strategies for First-Rate Customer Service
August 15, 2007 | Good customer service starts with meeting customer needs: a trouble-free shopping experience and a smooth business transaction. Increasingly, it's also about anticipating and meeting their desires
By Eric J. Adams
Insider Tips for Managing Customer Relationships
August 15, 2007 | Three successful business leaders share their best technology strategies for serving up great customer service.
By Eric J. Adams
Keep Your Web Customers Coming Back
August 15, 2007 | Are you driving away business with an outdated web site? Here are three improvements you can make right now to keep your customers enaged, and get them to return.
By Eric J. Adams
Viral Marketing Simplified
August 15, 2007 | One in five of businesses that advertise online will try viral marketing this year. Here's what you need to know to join them.
By Fred Sandsmark
10 Tips for Increasing Operational Efficiency
August 15, 2007 | To remain competitive, businesses must boost operational efficiency wherever possible. It's particularly important for SMBs to operate efficiently, because they often have more limited resources than larger enterprises.
By James A. Martin
Improving Collaboration to Enhance Competitiveness
August 15, 2007 | Small and midsize businesses that have learned to work collaboratively have seen startling results. They have greater agility, make better decisions, and are more competitive
By Michael Astle
Planning for Disaster
August 15, 2007 | What would your company do if half of its workforce couldn't get to work for days or weeks? What would happen if remote access to apps and data, and the ability to communicate with other employees, customers, partners, and suppliers were unavailable or impaired?
By Gene Knauer
Expand Your Business with IP Communications
August 15, 2007 | Some small and medium-sized businesses view global expansion as a "daunting task." Others see IP communications as a way to overcome those limitations
By James A. Martin
The Business Case for Staying Connected
August 15, 2007 | Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. It's especially important for small and medium-sized businesses
By James A. Martin
How Plaxo Enables Technological Networking
August 15, 2007 | Relying on only 50 employees, Plaxo helps 1 million users keep their e-mail addresses and contact information updated automatically. This is how they do it
By Michael Astel
How Personalization Drives Growth
August 15, 2007 | Nothing has the potential to increase a company's revenues and enhance customer loyalty in today's ultra-competitive marketplace like personalization
By Michael Astle
Innovating to Improve Corporate Performance
August 15, 2007 | Innovation is becoming increasingly vital for companies large and small in their efforts to maintain a competitive advantage in today's market reality
By Michael Astle
Protecting Customer Data, Part 1
August 14, 2007 | New legislation threatens crippling fines for small business owners whose data security is breached. Security expert Warren Saxe explains how to manage data security risks.
Courtesy of Cisco Systems
Stop Data Thievery!
August 14, 2007 | Protection from inside data theft starts at the interview process says an HR expert. But if a problem arises, move swiftly to determine the damage and investigate -- carefully.
Courtesy of Cisco Systems
PR Tips for Security Breaches
August 14, 2007 | You've been hacked. Now what? Act quickly, and don't duck from the media, says a PR expert.
Courtesy of Cisco Systems
Save Money Now by Disaster Planning
August 14, 2007 | You'll likely see immediate benefits such as lower insurance premiums and higher revenue, says an insurance expert.
Courtesy of Cisco Systems
Fostering Innovation
August 14, 2007 | Author Geoffrey Moore explains the link between effective innovation and a company's growth stage, and reveals the advantage of being a smaller business.
Courtesy of Cisco Systems
Juicing Employee Innovation
August 14, 2007 | Danika Davis of the Northern California Human Resources Association describes how to keep creative-thinkers, and the teams they're in, compensated and happy.
Courtesy of Cisco Systems
Embracing Sustainability
August 14, 2007 | Jill Bamburg says creating businesses that work within the limits of our finite planet is "the greatest business opportunity in the history of the world."
Courtesy of Cisco Systems
How Collaboration Fuels Innovation
August 14, 2007 | John Winsor, author of "Spark," discusses how new ways of collaborating can ignite creativity across departments and throughout organizations.
Courtesy of Cisco Systems
If You Value IP, Set it Free
August 14, 2007 | MIT Professor Marshall Van Alstyne explains how giving away the rights to intellectual property can actually maximize its value.
Courtesy of Cisco Systems
Dagoba Keeps Its Mission
August 14, 2007 | Dagoba Organic Chocolates discovered that selling the company to Hershey allowed it to stay true to its mission and expand its impact.
Courtesy of Cisco Systems
"Uncorporate" Thinking Saves Farms
August 14, 2007 | Organic Valley Farms officials describe how a farm cooperative is helping to save the family farm.
Courtesy of Cisco Systems
Can Solar Power Cut Business Costs?
August 14, 2007 | Can solar power a manufacturing plant? Can it solve your business energy needs if you are leasing? Find out what's new for business in solar power.
Courtesy of Cisco Systems
Sorting Out SOX
August 14, 2007 | Dr. Peggy Jackson, author of "Sarbanes Oxley for Small Businesses" outlines the advantages to voluntary compliance.
Courtesy of Cisco Systems
Growing to Scale
August 14, 2007 | Jill Bamburg, dean of the Bainbridge Graduate Institute, describes how appropriate financing can help you maintain your mission as you grow.
Courtesy of Cisco Systems
What is the Double Bottom Line?
August 14, 2007 | In this European accounting process, profits and sustainability are of equal weight. Find out what it will mean to you when it hits the U.S.
Courtesy of Cisco Systems
How and Why to Outsource
August 14, 2007 | Ashok Divakaran of Booz Allen Hamilton describes the advantages of outsourcing and which departments are best suited to it.
Courtesy of Cisco Systems
Cheat Sheet: Micro-multinationals
August 14, 2007 | Cisco networking expert Jimmy Ray Purser diagrams the network you need to be a micro-multinational.
Courtesy of Cisco Systems
CEO Cheat Sheet: Outsourcing
August 14, 2007 | Cisco networking expert Jimmy Ray Purser diagrams the network you'll need to outsource your operations effectively and safely.
Courtesy of Cisco Systems
Hiring Tips for a Changing Workforce
August 14, 2007 | Employees are demanding more flexibility, and rejecting the corporate latter for the "lattice" of different jobs and careers. What does it mean to your search for great staff?
Courtesy of Cisco Systems
Boost Your Sales Force
August 14, 2007 | Discover how to boost your sales force by contracting with an outside sales rep firm. Sales expert Jim Dickie points out the caveats and lays out the advantages.
Courtesy of Cisco Systems
TLC for the CEO
August 14, 2007 | It's lonely at the top: CEOs are isolated and have no built-in accountability. Discover how Vistage International combats both.
Courtesy of Cisco Systems
Green MBA Programs
August 14, 2007 | Rebecca Bell of The Presidio School of Management outlines the growing trend of teaching finance, management, and accounting through a lens of sustainability.
Courtesy of Cisco Systems
CEO Cheat Sheet: Sales Rep Firms
August 14, 2007 | What kind of network do you need to work with an outside sales rep firm? Cisco networking expert Jimmy Ray Purser breaks it down using a whiteboard and straight-forward language.
Courtesy of Cisco Systems
Micro-multinationalize Your Biz
August 14, 2007 | Michael Copeland of Business 2.0 discusses how to make the new "micro-multinational" work. Joined by Rajiv Parikh of Position2, who runs a micro-multinational.
Courtesy of Cisco Systems
How To Fight Global Warming
August 14, 2007 | VCs are pursuing clean technology. See why SMBs in several industries are poised to play a huge role in the fight against global warming.
Courtesy of Cisco Systems
Beware Public Computers
August 14, 2007 | Public computers, such as those in hotel business centers, pose a unique set of dangers to mobile workers. Cleaning the cache to cover your tracks when you're done just won't cut it.
Courtesy of Cisco Systems
Anything to Declare?
August 13, 2007 | When mobile workers come back from the road, be sure they haven't brought back any unwanted souvenirs before you give them full access to all your office network resources.
Courtesy of Cisco Systems
Beware the "Evil Twin" Attack
August 13, 2007 | Your "evil twin" could be lurking wherever you connect from the road, just waiting to steal your data. Learn how to fight back.
Courtesy of Cisco Systems
Your Top 5 Mobile Worries
August 13, 2007 | Pardon me, your data leaking. And that's only one of your problems. Tune in for the rest of the most common threats to mobile workers.
Courtesy of Cisco Systems
Survive and Thrive in an Untrusted Zone
August 13, 2007 | Anything outside the office is an untrusted zone. How can workers stay mobile, stay productive, and stay safe if "encryption sucks," as Cisco's Jimmy Ray Purser believes?
Courtesy of Cisco Systems
5 Steps Toward Disaster Preparedness
April 1, 2007 | Hurricane Katrina's devastation of the U.S. Gulf Coast in 2005 impacted countless businesses, from retail stores and hotels to major corporations. Those with disaster recovery plans in place fared much better than those without such contingency plans.
By Gene Knauer
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ANTenna Blog
News, Views, Insight, And Advice
| 5 Tips For SMBs To Seize The Mobile Web Opportunity |
With consumers flocking to mobile devices in droves, businesses need to meet customers where they are. These 5 tips will help your business navigate the mobile Web. Read Post |
| Yelp Lauches Business Promotion Webinars |
The online rating service Yelp has instituted a series of educational webinars called Yelp for your Business, aimed at helping businesses leverage Yelp to enhance their online reputations. Read Post |
| Meraki Enhances Wireless Cloud Service Security |
Cloud services have been very popular among small and medium businesses because it enables them to take advantage of leading edge technology without adding a lot of management headaches. As a result, Meraki, which has been delivering wireless cloud services, beefed up the security features found with its Cloud Controller. Read Post |
New FileMaker Boosts Analysis, Collaboration Features
FileMaker is now shipping FileMaker 11, with new spreadsheet-like features for creating charts and graphs and generating reports, as well as new ways to share and update information. Read Post |
Do As Security Pros Say, Not As They Do
Monitoring at the RSA Conference found plenty of security vulnerabilities on the wireless networks the security professionals were using. Read Post |
Polycom Adds Another Partner
The effects from Cisco's recent acquisition of video conferencing supplier Tandberg continue to ripple throughout the IT marketplace. Polycom added one more partner, Avaya, to a rapidly expanding list, and the move underscored how the video conferencing sector is evolving into a two horse race. Read Post |
Alfresco To Launch Content Management For SMBs
Enterprise content management and collaboration solution vendor Alfresco has announced its intention to launch a version of its service for SMBs and has opened its Early Access Program for a limited number of businesses to test. Read Post |
Intel Introduces Atom-Based Server Platform
The new low-power-consumption platform is intended for use in servers and network-attached storage systems for small offices and home businesses. Read Post |
Social Media, Video Become Email Marketing Staples For SMBs
SMB email marketers are seeing results from incorporating more video and social media into campaigns; 64% have boosted conversion rates using video email. Read Post |
Leaving InformationWeek SMB, And Introducing Enterprise Efficiency!
As regular readers of InformationWeek SMB may have noticed, I haven't been around much lately. That's because for the past few weeks, I've been hard at work at a brand new TechWeb "skunkworks" project called Enterprise Efficiency, or E2, which launched last Friday. Read Post |
See the whole ANTenna Blog 
- Phone Systems Guide - What kind of phone system is right for your business
- Web Design Guide - What to look for in a Web designer
- Merchant Services Guide - Credit card processing and more
- Online Marketing Guide - Leverage the Net to market your business
- Alternative Financing Guide - How to find the cash your business needs
- View all guides
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