Columns

Ask Steve: The 7 Components Of Cloud Computing

September 29, 2009 | Yankee Group analyst Steve Hilton lays out the key aspects of cloud computing, and explains why he feels the technology isn't yet ready to star in prime time for SMBs.
By Steve Hilton

Ask Steve: 4 Tips For Choosing The Best Mobile Carrier

August 31, 2009 | There's no single best selection for a wireless carrier, partly because available services and carriers vary by geographic market. But Yankee Group's Steve Hilton offers four strategies for finding the right carrier for your company.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: What's Up With Virtualization And SMBs?

July 8, 2009 | Steve's Answer: Server virtualization has made large inroads in SMBs, and Microsoft has created amazing mindshare in a very short period of time. But the technology still has a long way to go.
By Steve Hilton

Ask Steve: Cutting Costs From SaaS To Cellular

June 2, 2009 | With cost cutting top of mind for most businesses, Yankee Group's Steve Hilton tackles questions on which hosted solutions deliver the most value and how to cut costs from cellular phone plans.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Five Ways To Succeed In Tough Times

May 5, 2009 | The leaders of four channel partners join Yankee Group's Steve Hilton to discuss what it takes to be successful in today's dour economic and emotional times.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Take Your Business Web Site Mobile

April 23, 2009 | The importance of mobile Web enablement will eclipse traditional Web e-commerce, ad-word search, and online self-service within 10 years. Yankee Group's Steve Hilton maps out the best practices for enabling your business' mobile Web site.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Putting Google's Android To The Test

March 10, 2009 | The hype around Google's Android mobile OS has been huge, but what's the verdict for small and midsize businesses? Yankee Group's Steve Hilton asked an SMB test panel to put the T-Mobile G1 through the paces and find out.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Three Strategies For Surviving Tough Times

February 3, 2009 | Business owners are, rightly, concerned about how the financial crisis and recession will hurt their businesses. Yankee Group analyst Steve Hilton shares his insights about ways that you can use technology to survive these tough times.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Three Network Predictions For 2009

January 6, 2009 | Looking ahead to the coming year, Yankee Group analyst Steve Hilton shares his insights about what transformative technologies will change the network landscape for small and midsize business.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Which Wireless Service Provider To Choose?

December 16, 2008 | More and more businesses are going mobile and with good reason, but many business owners wrestle with how to decide on the right wireless provider. Yankee Group analyst Steve Hilton shares his insights in this month's Ask Steve.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Growing Businesses Embrace UC

November 11, 2008 | Though unified communications adoption rates have been slower than vendors hoped, more than half of small and midsize businesses plan to incorporate the disparate pieces that comprise UC solutions.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: How To Get Rid Of Old IT Assets

October 20, 2008 | Are there old PCs, servers, printers, or network cables lying around your office? You don't use them anymore, yet there they sit gathering dust. Yankee Group's Steve Hilton discusses what to do with your outdated technology and how asset recovery programs can save your business money and ensure you comply with government regulations.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Getting Started With Managed Mobility

September 15, 2008 | Do employees in your company have Blackberrys, iPhones, Treos? Managing all those mobile devices, associated rate plans, services, applications, and offers can be overwhelming. Yankee Group's Steve Hilton, discusses how managed mobility solutions can put you back your IT staff back in control.
By Steve Hilton, Courtesy of Yankee Group

How-To Allay IP Telephony Concerns

August 19, 2008 | Skepticism abounds among IT and business decision makers about IP telephony. Yankee Group's Steve Hilton examines the root cause of the concern and offers suggestions for how channel partners can respond in this month's Ask Steve.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: Hosted vs. On-Premises Call Center Solutions

July 14, 2008 | Customer contact centers serve the same role for smaller businesses as they do for enterprises, but many struggle to find call center solutions that scale affordably. Yankee Group's Steve Hilton takes a look at the total ownership costs of hosted and on-premises call center solutions in this month's Ask Steve
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: The Outlook for Ultra Mobile PCs

June 16, 2008 | Fully featured mobile computing lingers on the horizon like a mirage despite burgeoning bandwidth and connectivity creeping toward every corner. So when will Ulta Mobile PCs take off? Yankee Group's Steve Hilton looks to Star Trek for answers in this month's Ask Steve.
By Steve Hilton, Courtesy of Yankee Group

Ask Steve: What Wireless Tools do Smaller Businesses Need?

May 19, 2008 | Wireless access is growing by leaps and bounds, but what tools do smaller businesses need to make the most of this newfound mobility? Yankee Group's Steve Hilton talks wireless tools in this month's Ask Steve.
By Steve Hilton, Courtesy of Yankee Group