Unified Communications Delivers Global Benefits

From Forrester Research Consulting

September 2007

Features 57 Charts & Graphs

Unified communications are transforming how businesses communicate by making it simpler to contact others over any device in any location resulting in improved business processes and customer experiences. By connecting communication applications like voice, video, and audio conferencing with collaboration applications like calendars, email, Web conferencing, and instant messaging, unified communications are positioning companies to become more responsive and agile.

This research from Forrester Consulting surveyed more than 420 key business decision-makers in to identify areas in which their organizations experienced communications difficulties, and to quantify the extent to which these issues could be improved with UC. Download this report for Free, courtesy of bMighty.com!

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