Business & E-Business
July 2008 Archive
Shipping 2.0
July 31, 2008 | With a virtual warehouse service, all your smaller business has to lose are its rent and delivery costs. What it can gain are a larger daily run rate, cost savings, and peace of mind.
By Heather Clancy
Jump In: Big Opportunities in Online Video
July 24, 2008 | Online video is what businesses want -- and will soon need -- which means big opportunities for startups. But the time to get in is now, before the market leaders emerge.
By Amanda Kooser
Getting Close to Customers, Online
July 17, 2008 | New tech tools now let online retailers get to know their customers -- wherever they are. The result is more effective marketing and, ultimately, increased sales.
By Heather Clancy
Strategy Matters: 6 Ways to Strategize Like Enterprises
July 15, 2008 | Effectively implementing and executing business strategy can be the difference between success and failure. By strategizing like enterprises, smaller businesses can meet their objectives and level the playing field.
By Nilofer Merchant, CEO of Rubicon Consulting
Ask Steve: Hosted vs. On-Premises Call Center Solutions
July 14, 2008 | Customer contact centers serve the same role for smaller businesses as they do for enterprises, but many struggle to find call center solutions that scale affordably. Yankee Group's Steve Hilton takes a look at the total ownership costs of hosted and on-premises call center solutions in this month's Ask Steve
By Steve Hilton, Courtesy of Yankee Group
Closing the Gap with Larger Competitors
July 3, 2008 | A converged network allows small and midsize businesses to regain their edge over their larger competitors and once again get closer to their customers
By Doug Dennerline
Tell It to Me Straight: Customer Feedback in the Web 2.0 World
July 3, 2008 | What better way to get feedback on your business than through your customers? A Web 2.0 tool enables your online business to get instant, effective, and credible customer feedback so you can respond to complaints and resolve disputes in a flash
By Heather Clancy
Strategy Matters: 5 Reasons Why Strategy Fails
July 2, 2008 | Following best practices can help drive a successful business strategy, but understanding what the "worst" practices are is just as important. Here are five reasons strategy fails in small businesses, in midsize businesses, and in large enterprises
By Nilofer Merchant, CEO of Rubicon Consulting
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ANTenna Blog
News, Views, Insight, And Advice
| Cyber Monday Security Risks Are All Business |
Why Cyber Monday for the online shopping surge? Because for many, Monday's the first working day after Thanksgiving. Which means they can do their online shopping on business time, on the business dime, using business machines over business connections. You may not be able -- or want -- to do anything about the productivity drop, but at least you can tell your people to shop safely. Read Post |
| Fusion-io: This Ain't Your Father's SSD Hardware |
Think your new SATA solid-state hard drive is hot stuff? There's a new kid on the block that will make it look like a relic from the storage Stone Age. Read Post |
| Black Friday FOR SMBs, Not Just BY SMBs? |
Typically, Black Friday is a sales event where companies offer big discounts to consumers to spur sales the day after Thanksgiving. But in today's economy (ITE) companies are also pushing Black Friday to their SMB customers. Read Post |
Holiday Internet Marketing Grows, A QuickBooks Marketing App Gets Upgraded, And A New Entry-Level Shopping Cart
A new Constant Contact survey says SMBs are boosting their Internet marketing for the Holidays, ClickFuel has upgraded its FuelStation online marketing dashboard to work with QuickBooks 2010 and QuickBooks Pro, and ProPay's CartLite is an entry-level shopping cart. Read Post |
Unified Communications Looks to the Sky
To date, cloud computing has had little impact on the Unified Communications (UC) market. The underlying technology has been slow to fall into place, the cost of these services has been high, the benefits have been hard to pinpoint, and the distribution channel has been weak. Infrastructure providers, such Broadsoft, Cisco, and Microsoft, have been pushing to overcome those barriers and may be close to providing small and medium businesses with more UC cloud options. Read Post |
Storage, Storage, Storage: New Storage Devices In 3 Sizes
Data storage choices for SMBs just keep on coming as Data Robotics and Synology debut new storage solutions for prosumers, small businesses, and the midmarket. Read Post |
Yes, Virginia -- There IS A Google Phone
So -- you stay in touch with Google Mail, edit Google Docs, and surf the Web with Google Chrome. You're curious about Google Voice and intrigued over Google Music. Is it just a matter of time before you're carrying a Google Phone? Read Post |
Handy Tool Makes Updating Mac Apps Easy
MacUpdate Desktop simplifies the process of keeping your applications, preference panes, and widgets up to date by automatically downloading and installing what you need. Read Post |
Firefox Gets A Bad Rap From Shoddy Security Research
Is Firefox currently the Web browser most likely to stick your PC with a dangerous security vulnerability? Only if you believe headlines written by people who really should know better. Read Post |
See the whole ANTenna Blog 
- Phone Systems Guide - What kind of phone system is right for your business
- Web Design Guide - What to look for in a Web designer
- Merchant Services Guide - Credit card processing and more
- Online Marketing Guide - Leverage the Net to market your business
- Alternative Financing Guide - How to find the cash your business needs
- View all guides
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