SLIDESHOW: Unified Communications Puzzle Smaller Companies


Unified communications holds the promise of boosting productivity -- and dramatically transforming business processes. Yet this exclusive new bMighty Research Report reveals that many small and midsize companies still don't know much about UC. Find out what SMBs are looking for in their next-generation communications solutions, where UC is likely to appear first, and how to overcome the fears and concerns keeping smaller businesses from adopting UC



What's In A Name?

What's In A Name?

Despite the best efforts of communications vendors ranging from Cisco to Avaya to Microsoft and more, more than two-thirds of small and midsize companies don't recognize the term "unified communications." And yet, when provided with a definition -- the integration of multiple modes of communications (voice, e-mail, instant messaging, etc.) with business processes -- nearly three-quarters indicate familiarity with the technologies involved.



So maybe the real problem is with the name?



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