Cutting the wires and going fully mobile can open up new opportunities for your business, but it also means you'll need to invest in tools to help your mobile workforce keep working on the go. Here are five you can't do without.
Arming your workforce with laptops is a step toward business mobility. Another important step is cutting the communications cord. And we're not talking about cordless phones -- we're talking about devices like the iPhone, the Android G1, and the BlackBerry Storm. Wireless communications allow your workforce to communicate and collaborate from anywhere, and with the advent of smartphones voice services are only part of the equation.
The power now available in smartphones exceeds what was available in desktop computers just a few years ago, including managing databases, completing transactions, coordinating sales and supply pipelines, and of course communications from voice to text to instant messaging to e-mail. All that functionality can not only free your workforce from the confines of an office and save on infrastructure costs, it can allow you to conduct business any time of the day or night from any location -- that can be the difference between chasing and besting your competitors these days.
Selecting a single device and carrier can ease support and management across your organization, but you may be able to save precious dollars by designating different tiers of device and service based upon job function -- not everyone needs GPS and CRM on a smartphone.
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