Services

9 Vital Statistics For Tracking Site Traffic

November 6, 2009 | The more you know about who visits your Web site and what they do once they arrive, the better able you'll be to turn visitors into customers. Fortunately, all the info you need can be found in these 9 easy-to-measure stats.
By Allen Moon

Trademark Tips For SMBs

November 5, 2009 | In the wild and woolly world of pay-per-click search advertising, trademarking your company's brand offers some measure of protection. But it's far from foolproof. Here's what you need to know.
By Sunshine Makarow

Verizon and Motorola Use The Droid To Take on AT&T And Apple's iPhone

November 4, 2009 | Verizon and Motorola hope the Droid's physical keyboard and higher-rated network can make up for the iPhone's head start and giant app collection. For SMBs, though, it's all about choice and competition.
By Paul Korzeniowski

Microsoft Drops Prices Of Cloud Apps

November 3, 2009 | Exchange Online's monthly price drops from $10 to $5, and storage increases to 25 Gbytes, matching Google Gmail.
By Mary Hayes Weier, Courtesy of InformationWeek

The Tech-Savvy SMB's Software Toolbox

October 30, 2009 | One small business owner shows how she uses technology to run her business -- and her life -- in the real world. What collection of technology tools and services do you use?
By Azita Arvan

Xerox Unveils Enterprise Print Services

October 29, 2009 | Xerox is expanding its enterprise print services to support home and remote locations and help business customers cut costs and improve efficiency.
By Antone Gonsalves, Courtesy of InformationWeek

Amazon Offers MySQL Cloud Service, Cuts Server Fees

October 27, 2009 | In a preemptive strike at Microsoft, Amazon Web Services offers a relational database in the cloud, high-memory configurations, and cuts hourly fees for its Windows and Linux servers.
By John Foley, Courtesy of InformationWeek

Google Custom Search Engine Gets Tune-Up

October 26, 2009 | Small and midsize businesses with Web sites can now take advantage of custom themes and improved metadata support for their Google Custom Search Engines.
By Thomas Claburn, Courtesy of InformationWeek

Read The Fine Print, Or Why Vendor Contracts Matter

October 26, 2009 | Not reading a contract for services thoroughly can have big implications down the road. Small and midsize businesses need to read the "fine print" in a vendor service contract. Here's what to look for.
By Monique L. Myers

Google, Workday Outages Show SaaS Isn't Perfect

October 21, 2009 | Software-as-a-service lets SMBs pay only for what they need, but you need to make sure you get the system performance you've paid for.
By Mary Hayes Weier, Courtesy of InformationWeek

The Oprah Effect: How SMBs Can Gear Up To Cope With Sudden Success

October 15, 2009 | Be careful what you wish for... you might get it. Tips on how small companies can use the cloud to deal with large spikes in online demand.
By Fredric Paul

Cost, Strength Of Security Drive Users Toward SaaS Offerings

October 14, 2009 | New Dark Reading report offers a look at the strengths, weaknesses of security SaaS -- and how companies of all sizes can choose the right provider.
By Charlotte Dunlap, Courtesy of DarkReading

Google Postini Customers Fuming Over Outage

October 14, 2009 | E-mail delivery problems dogged Google's Postini hosted security and archiving services Tuesday, and the company's business customers are demanding better communication.
By Thomas Claburn, Courtesy of InformationWeek

AT&T Bolsters Managed Security Services

October 13, 2009 | The carrier's offerings aim to provide companies of all sizes with security threat analysis and customizable device management.
By Marin Perez, Courtesy of InformationWeek

Should Your Company Outsource IT Services?

October 8, 2009 | IT consulting has become increasingly popular among smaller businesses. But you need to do your homework before deciding whether or not your business should outsource its tech functions.
By Merrin Muxlow

Ongoing Broadband Adoption Presents Opportunities -- And Challenges -- For SMBs

October 7, 2009 | Small and midsize businesses can increasingly expect to find high-speed connections whenever they need them, but they still need to accommodate the still-significant group of customers stuck with slower-speed lines.
By Paul Korzeniowski

IT Asset Management

October 6, 2009 | New services can automate the tracking of IP devices -- from PCs to printers -- on your company's network. Here's a step-by-step walkthrough on how to justify the investment. (Free bMighty registration required to view entire slideshow.)

Salesforce.com, Cisco Team Up On Cloud Offering

October 5, 2009 | Customers of Salesforce.com will have access to Cisco's Unified Contact Center technologies for customer service.
By Mary Hayes Weier, Courtesy of InformationWeek

Online Ad Deals Are Still Clicking

October 2, 2009 | Lean times demand lean -- and mean -- marketing tactics. From ad networks to pay-per-click purchases, here's the inside story on 5 ways to make the most of your online marketing efforts.
By Carol Tice

Zimbra Adds Social Networking Features

October 1, 2009 | Yahoo's Zimbra unit continues to enhance its open source alternative to Microsoft Exchange and IBM LotusNotes.
By Charles Babcock, Courtesy of InformationWeek

Cisco Buying Tandberg, Broadening Videoconferencing Footprint

October 1, 2009 | The $3 billion acquisition could increase availability of affordable teleconferencing options for companies of all sizes.
By W. David Gardner, Courtesy of InformationWeek

How Smaller Companies Can Save Big On Mail And Shipping

October 1, 2009 | When choosing among online postage services, postage meters, and fulfillment services, the right choice depends on what -- and how much -- you've got to ship. We explain the details -- and the pros and cons -- of each option.
By Merrin Muxlow

Salesforce.com Helps Launch SaaS Accounting Company

September 30, 2009 | FinancialForce.com, a startup providing financial and accounting software as a service, is getting a minority investment and on-campus office space from Salesforce.com. Will it be a new alternative for SMBs?
By Mary Hayes Weier, Courtesy of InformationWeek

NetSuite Offers iPhone App

September 24, 2009 | The app gives SMBs mobile access to NetSuite's on-demand ERP suite, and is another example of Apple's traction in the business world -- at least as far as the iPhone is concerned.
By Mary Hayes Weier, Courtesy of InformationWeek

Credit-Card Processing Options For SMBs

September 24, 2009 | It's a fact that adding payment options boosts sales, whether online, in brick-and-mortar stores, or even remote locations. Resource Nation helps small businesses understand how to leverage their credit-card processing options to increase revenue and speed payment.
By Merrin Muxlow